Company Memos

IMPORTANT Change in Policy re: late sign in sheets & session notes

posted Mar 31, 2011, 1:20 PM by Karis Jackson

To All Current LitCom Tutors:

Thank you to those of you who submit your daily session notes on the same day as your tutoring session (as required) and your bi-monthly sign in sheets on their deadlines (by the end of the day on the 15th and last day of each month). *Not everyone has been following these required procedures, causing beginning of the month admin functions to lag throughout the month, taking attention away from getting students assigned and monitoring quality. Thus we find it necessary to instill a new policy effective immediately: You will be charged $10 per day for each day we are missing session notes or sign in sheets--to be subtracted from your check.

*You will remain unaffected by the new policy as long as you submit your daily session notes on the same day as your tutoring session (as required) and your bi-monthly sign in sheets on their deadlines (by the end of the day on the 15th and last day of each month).

*Please also consider this your reminder that sign in sheets for the last half of March are due by the end of the day today 3/31. Please email them to or fax them to (206) 299-3311. We appreciate all your hard work!! *Disregard this reminder if you've already sent yours in. Reminder #1 *Paychecks will be held if we are missing your sign in sheet. Reminder #2 *Paychecks will be held if we are missing your session notes.

William Jackson
President & Ceo

Letter from the President of LitCom - 3/24/11

posted Mar 31, 2011, 1:18 PM by Karis Jackson

First of all I would like to thank you all for your outstanding work on behalf of our kids. Some of these children have never had extended one on one conversations with caring people of your educational strength and background. You make the future accessible to them. I know it may not always feel like you are making a difference, when a student skips tutoring or pays little attention. However, the fact that you are there for them means more than most people understand. Your presence, your commitment, your heart touches these children and make their hearts stronger.
- Good tutoring from the heart = Improved Student Learning
- Improved Student Learning = Better performance in school and better grades
- Better performance in school and better grades = Better chances for Scholarships
- Better chances for Scholarships = A good college education
- A good college education = Better careers, families and the ability to help parents as they age
- Better careers, families and the ability to help parents as they age = Stronger hearts
Even high performing students benefit from good tutoring. My daughter was an A student. She struggled with chemistry. We arranged tutoring and she maintained a 3.72 GPA and won $40,000 for college. Recently, one of our middle school students won $35,000 to attend one of the best private High Schools in the nation.
Let every parent know these success ideas and stories. Pass the word about making all childrens' lives better through improved student learning.
You are the soldiers in a war on the side of permanently eradicating academic achievement gaps. In so doing you warm the hearts of mothers and fathers who take joy in their childrens' success. Thank you for working with Literacy in the Community to strengthen all communities. Keep up the good work.
William Jackson, President & CEO
LitCom Operations Questions & Answers

Literacy in the Community, LLC
1122 E Pike St #1413
Seattle, WA 98122
fax (206) 299-3311

Welcome to the 2010-2011 School Year from the President

posted Oct 8, 2010, 10:35 AM by Karis Jackson

America will not stay at number 17 in education in the world, even if we have to personally enroll and tutor each student!

Welcome to Literacy in the Community (LitCom) for short. We have gotten off to a very fast start in North Carolina due to unanticipated requirements to attend meetings and provider fairs. Many of you have done exceedingly well given short notice.
We are appreciative. You are appreciated. Contact me directly at (206) 322-1544 anytime you feel otherwise.

As you know, by now, our business is helping children to permanently eradicate certain academic achievement gaps. It is much more simple than it sounds. If a child cannot read, we teach them to read. If a child struggles with math, we find and fix the problem, one child at a time. Your job is to be smart about making that happen. Our goal is to tutor small groups 5 or less at a time.

By now you have our Marketing Guide. This guide is just a suggestion of where you might find and enroll students. It is important to make sure you operate within state, district and LitCom policy. Child safety is our number one goal.  As our local person on site, you know more about your community than we do. . You are the boss there. If the students in your community perform better in school after we tutor them, it will be because you cared enough to make it happen.

Be creative and most of all think. Don't wait for us to tell you how to best reach your students. Tell us your thoughts and plans.

Repeat after me....America will not stay at number 17 in education in the world, even if we have to personally enroll and tutor each student!

Welcome to Literacy in Math, Reading, Writing and Science in Your Community.

Please confirm receipt of this letter and let me know how we can help you succeed.

William D. Jackson, President
(206) 322-1544

Summer Educational Field Trips and Tutoring

posted Jul 7, 2010, 10:02 AM by Karis Jackson

Hello all LitCom Tutors!

We've had a great school year so far but we aren't finished yet! As all districts are now out of school, we are gearing up for summer educational field trips and fun summer individual and group tutoring. Many of our students haven't been able to receive tutoring during the school year for one reason or another. Attached are two fliers and a letter that were recently mailed to over 150 of our unreached students in Yakima, Seattle, Renton and Highline inviting them to attend summer educational field trips or summer tutoring. Please take a moment to check them out.

Many of you may be working with students who you only end up tutoring one or two hours a week. If that is the case, we encourage you to invite your student to attend an educational field trip with you. Following is a link to a spreadsheet containing field trip locations and details for each school district. If you determine with your students' parent(s) that they would like to attend an educational field trip with you, please let I or know and we will send you all details.

If you haven't already filled out the form providing us with your summer availability and your availability for field trips, please click on the following link and do so:

*Also, as we start assigning to you new students for summer individual and small group tutoring, to avoid confusion when meeting a student/family for the first time in a public location (i.e. at a library or community center): please print out and take with you the attached FREE TUTORING sign. We will start telling families to look for their new tutor holding this sign effective immediately.

Lastly, attached is a sheet with a few common phrases you can say in Spanish if the occasion ever warrants it. Please print out and review.


Shortening Session Reports and Mandatory Payroll Information

posted Feb 25, 2010, 11:01 AM by Karis Jackson   [ updated Feb 25, 2010, 11:02 AM ]

To All LitCom Tutors: 

Regarding: Shortening Session Reports and Mandatory Payroll Information 

From: William Jackson, President 

School districts are being flooded with too much information. Some districts have restricted reports to 240 characters or less. We must reduce the length of our Session Reports and the administrative time writing them. 

Shorten Session Reports: Up to 10 minutes per student will be paid for Session Reporting: 
Effectively immediately please shorten all session reports to no more than 10 minutes per student. Include only comments about the specific academics worked on that day, i.e., Reading: Student has trouble with I Vs E sounds,   how the student did, i.e., “1 needs help meeting standards, 2, approaching standards, 3 meets standards or 4 exceeds standards.   Finish with how you helped and list the standard. Computer problems etc., go in the Admin Notes in Centertrac or emails to operations, not in student academic session reports. Do not mention the word HOMEWORK AT ALL. Just discuss the academics of any homework. Some of your reports are truly fantastic. Unfortunately, there is information overload. 

Reducing Payroll Information: 
Payroll Timesheets must only include total time, who was tutored, when and where you tutored. Example “I tutored Frank Student, 1 hour, Tues 21 st 1:00 to 2:PM, Bremerton Public Library, Bremerton WA” You may also add any pre-approved expenses. When your student runs out of hours let us know immediately. We can not pay future session where students are out of hours. 

We know there will be questions. PLEASE EMAIL ALL QUESTIONS TO   We want to collect them for a frequently asked questions section on our website. No phone calls please. This email goes directly to my BlackBerry, so you should get a quick response. If you have not heard back within 24 hours, feel free to call me directly at Cell: (206) 618-6530 William D. Jackson, 

Thank you for caring about students and helping to improve student learning. 

William D. Jackson, 
President, LitCom

Tutoring Ending for Renton Students

posted Feb 25, 2010, 10:54 AM by Karis Jackson   [ updated Feb 25, 2010, 10:55 AM ]

To: All Literacy Tutors of Renton Students

From: William Jackson,

Re: List of Renton students whom have completed program and follow-up actions


It is very important that tutors not continue to tutor students whom have run out of hours/credits. Watch the credits in Centertrac. Once the credits are completed, in Centertract or you have been notified, effective February 26th, LitCom can no longer pay future-tutoring sessions.


Below is a list of Renton students whom have completed our program. They have used all their hours/credits. Please carefully review the list below:


Endailalu, Esubalew

Go, Emme Jane

Karimu, Fareeda

McAfee, Robert

McAfee, Sa'naya

Mitchell, Bethany

Moi, Ruta

Osario, Everado

Osario, Eduardo

Rivera, Maria

Rivera, Yasmin

Saetern, Austin

Saetern, Chelsea

Sandoval, Lesley


If you are currently assigned to tutor any of these students, please notify the family, the student has completed the program and your services have ended.


Please let the family know the student will soon receive a certificate of Academic Achievement and an application for next years tutoring. Be positive and upbeat. The students will miss you. Please leave them smiling and wanting more. Remember, educators agree that additional time-on-task is very helpful in math and reading. You have given them that and more. Be proud of your work. We are very proud of your efforts to help students learn.  Leave a message with the family if you miss them. Let us know notification has been completed in your email to


Please immediately email and request additional students. Indicate your availability by city, days and times of day M-F 2:30 - 8:00PM and weekends. 9:30AM to 8:00PM.


DIRECT ALL QUESTIONS TO Allow 24 hours for a response. You may then call me directly at (206) 322-1544. Thank you.

LitCom Presidential Letter 1/12/2010 Outstanding Tutoring Effort

posted Jan 14, 2010, 8:53 AM by Karis Jackson   [ updated Jan 14, 2010, 8:57 AM ]

January 12, 2010


To: All Literacy in the Community (LitCom)

From: William D. Jackson, President

Regarding: Outstanding Tutoring Progress


Dear LitCom Staff and Tutors,


We are very pleased at the amount of effort many of you are putting in. You are patiently helping your tutees improve in math and reading. Improving academic skills, to permanently close learning gaps, is the essence of your very important Literacy work.


Many tutors found the opportunity to tutor students over the break. You are to be commended. Others did excellent work before and after the break. You too are appreciated. Some of you are not educators. A few have asked the question, how to work with a student if the computer programs are not available and the student has no homework. The following are a few strategies:


LitCom Instructional Strategies:

1.                  The first session must be Assessment Oriented. We need the base line data to complete student learning plans. If you do not have access to our computer lessons, evaluate students based on the methods you will see at the State links listed below in this letter. In your report, list and score the students specific EALR as follows i.e., Johnny Student does not understand the 10s place Vs the 1s or 100s.  Math 2.1.  Core Content:  Place value and the base ten system. 1 Needs help meeting Standards, or 2 Approaching Standards, or 3 Meets Standards or 4 Exceeds Standards. In these early sessions we are looking for the 1s and 2s so that we can help the student improve them. Your job is to find those areas. Students are shy about showing weakness and will gravitate toward their strengths. Be patient. However, make sure to find and report on the areas that need improvement.


2.                  Our goal with homework is SKILL MASTERY not Homework Completion. We make sure the student learns the skills to do the homework themselves. Homework is one of our windows into what the teacher/school expects from a child. Make sure when you write your reports that you discuss specific skill development. Rather than just saying “I helped Sally Student complete her homework or Sally did her homework.” Consider saying things like i.e., Sally’s homework was to read Little Red Ridding Hood. I listened while she read. I noticed she had trouble confusing the I and E sounds. We worked on many examples. She is doing better. You might also say, i.e., I questioned Sally about the main character, the bad guy (wolf), specific details, like how big was the wolf’s nose and the setting in the woods. These reading comprehension questions help Sally become a critical thinker.

3.                  Listening to a student read gives tutors clues into a student’s fluency and vocabulary. Always have at least one book as a back-up strategy. Have your student request a book from his/her teacher and/or school library. Make sure students demonstrate comprehension through continuous questioning and writing as evidence of clear thinking. The document found at the following link, by grade level expectations, gives you examples of what you should  ask/discuss with students as they read to you: Yes this is heavy reading for non-educators. However, you will be so smart once you get it, people may mistake you for a real teacher. Smile.

4.                  Allow your students to challenge you in math and word games, like flash cards etc. Once you know your student, you can engage the student by writing out problems similar to those they work on in school. Your student can help with problems they are having trouble with.

5.                  To borrow from Stephen Covey, Seven Habits of Highly Effective People, “start with the end in mind.” Take some time to review this link You will find the most incredible resources there to help you, help your students.

6.                  All of the above links, among other resources are available at:

7.                  The fastest and best way to get an answer to a question is to email us at . Questions sent here go directly to my personal Blackberry. Give us 24 hour to respond. After that feel free to call me directly, if I can help. My direct number is (206) 322-1544. Help me become a better Literacy President. Share with me how to best help you help your students.


Finally, make learning fun. Tell the students how smart, great and wonderful they are. They take tutoring when they could be playing or doing other things. Smile a lot. There are few joys better than a warm smile on a cold day. Okay, Chocolate chip cookies may be the exception. However, smiles are sugar free. Smile! See, I told you so. Have fun helping your kids learn. And make sure they also have fun learning.


Thank you so much for caring enough about kids to join us. We really appreciate you. Many kids will remember you their entire lives. Don’t you remember that kind person who helped you along your way? Thank you for bringing Literacy to so many communities. Thank you for such outstanding tutoring progress.


All LitCom Final 2009 Message from LitCom CEO

posted Jan 12, 2010, 2:46 PM by Karis Jackson   [ updated Jan 12, 2010, 2:49 PM ]

We at Literacy in the Community (LitCom) want to remind everyone of how important it is to listen to a child read, to engage them in a math problem and help them to think critically out loud. Schedules permitting learning should go on even over the break.

Over this holidays season many children will have stories, lovingly read to them, in wonderful homes. Many of the children we serve will not. Many poor and second language parents don't have books and or can not read. We want you (our tutors and staff)  to know that some of our students prefer schools and libraries  over home because they are warm, safe, with food, structure and most of the time have caring staff/tutors.

We want you to know that you may be the only person who listens to a child read over this holiday break or any other time.  As daughters and sons, moms and dads you know listening and being listened to are important.  Someone has said that “the need to be heard can be compared to the need for breath.”


Many of our tutors are college students. Skiing at places like Mt Bachelor may be all they focus on over the break. They deserve fun and rest. However, our K-12 students whom can be helped, may go on to complete a grade level in school and or feel better about them selves, for a life time.

Yes, tutoring is a business for us. For years we tutored using volunteers. In these tough times we find college students and even graduates need to earn a livable wage. That is why we pay among the highest in the field. Literacy tutoring in math, reading, science and critical thinking is a good service because of you. You are permanently changing, the lives of children, for the better. 


From all of us at LitCom to all of you, Thank you, for the critical work you do for children.


Happy  Holidays.

William Jackson, President

Bcc: A few critically important people in the lives of all children

New Reporting Style and Method for Tutors Serving Seattle, Yakima, & Tacoma School Districts

posted Jan 12, 2010, 2:40 PM by Karis Jackson   [ updated Jan 12, 2010, 2:46 PM ]

To: All tutors serving Yakima, Seattle and Tacoma School Districts
From: LitCom Vice President, Karis Jackson

Regarding: Changes to the style and method of writing and submitting student session reports, and new Seattle sign in sheet, effective immediately.

We are no longer using CenterTrac to record Seattle or Yakima Student Session reports. Instead, using this form, please record basic notes from each tutoring session regarding the students' progress in reading and math. You will
use the notes recorded here to write two reports (255 words or less) at the end of each month for each student you’ve worked with addressing their progress in reading and math.

Payroll hours must continue to be entered into Centertrac. *Please note when entering timesheets, the student that was tutored.

Seattle Sign In Sheets
There is also a new Signin Procedure for Seattle School District students. One sheet per child for the whole month. This is a mandatory requirement of the Seattle School District. Please use the below sign in sheet for all Seattle Students from now on.

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